How To Avoid Cowboy Aerial Installers!


cowboyAs with so many different areas of installation, it is really important to choose a professional, qualified and experienced aerial installation company to assist you with all your installation needs.  Unfortunately, even our industry has fallen foul of some suspicious rogue traders who are happy to take your money, but may not be offering you a good service.

Often cowboy installers will target residents by cold-calling and offering unnecessary upgrades or charging exorbitant fees. In the event of the digital switchover, there was a large rise in the number of rogue traders offering their shoddy services to householders throughout the UK. Even though this event is well behind us now, some dishonest tricksters still try their luck.

A professional, competent and well established company like us at Aerials Direct, do not need to go knocking on peoples doors to find new business.  We have our own dedicated website, local advertisements, a strong social media presence and we come highly recommended by local TV retailers.  Always consider this if an individual should come to your door claiming to be from an installation company – if they are good and reliable, why is he knocking in doors?

If you do feel that the caller is genuine always ask to see his registration and ID.  Aerial contractors should be have ID from the RDI to ensure they are a “Registered Digital Installer” – this will have the easy identifiable digital tick on it. This means they are both approved and security checked and that they have the relevant qualifications and insurance.

Here are some things you should consider when using a contractor to help with your aerial installation needs:

1. Think carefully before agreeing to have work done by an aerial installer who calls without an appointment and fails to show identification.

2. Look for an aerial installer carrying the ‘digital tick’ logo first

3. If you can’t find one, look for a member of the recognised trade bodies (CAI or IDSC).

4. If you do decide to go for an alternative, ask family and friends to recommend installers with a good track record and get written quotations for the work from at least two contractors.

5. Before work starts, agree the price, payment arrangements and start/finish dates.

6. Never pay for work upfront.

Call us on 01708 347257 to see how we can help you with all your aerial installation needs throughout Essex.  Or alternatively you can click here to contact us by email.

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